Shipping & Delivery Policy

At Suvarna Deep, we carefully pack every order to ensure that our products reach you safely.

1. Order Processing

Orders are generally processed after successful confirmation of payment.

Orders may require [X–X business days] for processing and dispatch.

Processing times may vary depending on product availability, order volume, holidays, or other circumstances.

2. Delivery Locations

We currently deliver to locations within India.

Delivery availability may depend on the serviceability of the destination address and the availability of our logistics partners.

3. Estimated Delivery Time

Once your order has been dispatched, delivery generally takes approximately [X–X business days], depending on the destination and courier service.

Delivery timelines are estimates and are not guaranteed.

Remote locations, public holidays, adverse weather, logistics disruptions, or other unforeseen circumstances may result in additional delays.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is completed.

Any applicable free-shipping offers will be subject to the terms specified on the website.

5. Order Tracking

Once your order has been dispatched, tracking details may be shared with you through your registered email address, phone number, SMS, WhatsApp, or other available communication channels.

You may use the tracking information provided to monitor your shipment.

6. Incorrect Address

Customers are responsible for providing the correct shipping address and contact information.

If an order is returned to us because of an incorrect or incomplete address, failed delivery attempts, or the recipient being unavailable, additional shipping charges may apply for re-delivery.

7. Delayed Delivery

Although we work with reliable logistics partners, delivery delays may occasionally occur due to circumstances beyond our control.

These may include:

• Weather conditions
• Natural disasters
• Transportation disruptions
• Public holidays
• Courier delays
• Incorrect address information
• Remote delivery locations
• Unforeseen operational issues

We will make reasonable efforts to assist you in resolving delivery-related issues.

8. Damaged Package

Please inspect the package at the time of delivery whenever possible.

If the package appears visibly damaged, customers are advised to:

1. Take photographs or videos of the package before opening it.
2. Record the condition of the packaging.
3. Contact Suvarna Deep as soon as possible.
4. Share the required photographs/videos and order details.

This documentation may be required when evaluating a damage-related claim.