Privacy Policy

At Suvarna Deep, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you browse our website, place an order, contact us, or subscribe to our communications, we may collect information such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase details
• Payment-related information
• Information you provide when contacting customer support
• Website usage and technical information such as IP address, browser type, and device information

We collect only the information reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm and communicate order details
• Provide customer support
• Respond to your enquiries
• Process payments and refunds
• Improve our website, products, and services
• Send important updates regarding your orders
• Send promotional communications where permitted and where you have provided appropriate consent
• Prevent fraudulent or unauthorized transactions
• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed through third-party payment gateways.

Suvarna Deep does not intentionally store your complete debit card, credit card, UPI, or banking credentials on its own servers. Payment information is handled by the respective payment service provider according to its privacy and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences
• Keep products in your shopping cart
• Understand website usage
• Improve website performance
• Provide a smoother shopping experience

You may disable cookies through your browser settings, although certain website features may not function properly.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers such as:

• Payment gateway providers
• Shipping and logistics partners
• Website and hosting service providers
• Customer support or technology service providers
• Government or regulatory authorities when legally required

Such information is shared only when reasonably necessary for providing our services or complying with applicable requirements.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of such external websites.

We recommend reviewing the privacy policies of third-party websites before providing them with your personal information.

8. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

To make a privacy-related request, you may contact us using the details below.

9. Changes to This Privacy Policy

Suvarna Deep may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.